Booking terms
ST4 Grooming · Fenton
Appointments
Bookings are held for the time shown. Turn up on time. If you’re running late, call 07474530978 — we may need to shorten the service or rebook so the next client isn’t pushed.
Cancellation / reschedule
Cancel or move online via the link in your confirmation up to 4 hours before. Inside that window, call the shop — we can’t always free the slot online.
No-shows
Missed appointments without notice may mean we ask for a deposit on future bookings. Repeat no-shows may be refused.
Payment
Pay in shop after your service. Card and cash usually fine — ask if unsure. Online card pay may come later.
Children
Children’s cuts are for under-12s and need a parent or guardian present.
Walk-ins
Welcome if a chair is free. Appointments get priority when we’re busy.
Questions? ranjomer255@gmail.com or 07474530978.
